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Introduction
By accessing insightimmi.com or engaging the services of Insight Immigration Solutions (“Insight Immigration Solutions”, “we”, “our” or “us”), you agree to these Terms and Conditions. These terms apply together with our Privacy Policy and any written service agreement we sign with you.insightimmi+1 -
About us
Insight Immigration Solutions is a migration consultancy based in Australia, providing visa and immigration services to students, skilled workers, families and visitors. Our goal is to simplify the migration process by offering clear information and advice tailored to each client’s circumstances.insightimmi+2 -
General information only – not legal advice
Information on this website, our social media pages and marketing material is general in nature and is not personal legal or migration advice. Migration law and government policies change frequently, and while we aim to keep information current, we cannot guarantee that any content is complete, accurate or suitable for your situation. You should not make decisions based solely on website content without seeking professional advice.migration+2 -
Engagement and scope of services
We only provide immigration assistance after you formally engage us. Before work starts, you will receive a written service agreement setting out the scope of work, fees, likely timeframes and your responsibilities. Initial consultations may be limited to a general assessment and do not create an ongoing obligation unless a service agreement is signed.migration+1 -
No guarantee of outcome
Decisions about visas, nominations, skills assessments and citizenship are made solely by the Department of Home Affairs, state and territory governments and other authorities. We cannot guarantee that a visa or nomination will be granted, even if eligibility appears strong or similar applications have been approved in the past. Any assessment we provide is an opinion only, based on the information and documents you supply.immi.homeaffairs+2 -
Client responsibilities
You are responsible for:
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Providing true, complete and up‑to‑date information and documents.
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Informing us promptly of any changes to your circumstances (for example address, employment, relationship, health or character issues).
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Reviewing drafts we send you and confirming their accuracy before lodgement.migration
If you provide incomplete, inaccurate or misleading information, this may affect your application and can lead to refusal or cancellation by the authorities.migration
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Professional fees and government charges
Our professional fees will be quoted before you engage us and are separate from government visa charges, skills assessment fees, English tests, medicals and other third‑party costs. These external fees are set by other organisations and may change at any time. Any estimate of total costs is indicative only. Details of fee instalments, due dates and refund rules are included in your service agreement.migrationsolutions+1 -
Confidentiality and privacy
We treat your information as confidential and manage it in line with Australian privacy requirements. We will only share your details with staff, contractors or third parties where reasonably necessary to provide services—for example the Department of Home Affairs, state and territory governments, skills assessment authorities and tribunals—or where required by law. For more detail, please see our Privacy Policy.migration+1 -
Intellectual property
All text, graphics, logos, images and other material on insightimmi.com are owned by or licensed to Insight Immigration Solutions, unless stated otherwise. You may view and print content for personal use only. You must not copy, adapt, distribute or use our content for commercial purposes without prior written permission.insightimmi+1 -
Third‑party websites and links
Our website may contain links to external websites we do not control, including government and partner sites. These links are provided for convenience only. We are not responsible for the content, accuracy, security or policies of those websites, and linking to them does not imply endorsement.migration+1 -
Limitation of liability
To the maximum extent permitted by law, Insight Immigration Solutions is not liable for any loss, damage or expense (including indirect or consequential loss) arising out of use of this website, reliance on general information, or the outcome of any visa, nomination or assessment decision. Where liability cannot be excluded, it is limited to the professional fees you have paid to us for the relevant matter.integral+1 -
Changes to these terms
We may update these Terms and Conditions from time to time. The version published on insightimmi.com at the time you use the site or engage our services will apply. Continued use of the website after changes are posted constitutes acceptance of the updated terms.contactform7+1 -
Governing law
These Terms and Conditions are governed by the laws of Victoria, Australia, and you agree to submit to the exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia in relation to any dispute.